Showing posts with label career advice. Show all posts
Showing posts with label career advice. Show all posts

Sunday, November 6, 2016

Embracing the Trans Community in the Workplace and on College Campuses

When being transgender comes up in conversation in my daily life, I always prepare myself to school someone. Without fail, someone will make an insensitive or ignorant comment.

“She used to be a he so I don’t know what to call him.”

“Well, I’ll just call him, ‘it.’”

Most times people are innocently coming from a place of ignorance. They may have never met a person that identifies as transgender. They may say these things and be genuinely confused by the situation.

Let’s be clear, I am not an expert on everything transgender. I don’t feel like it’s my right to tell people they are being insensitive or ignorant. However, I have been educated on how to be an ally to the LGBT community. I’ve been trained on how to work with LGBT students as they are acclimating to a college campus. 

Even though I do not work on college campus right now, it is still my duty to be an ally. As an HR professional, I strongly believe that it is our role to create safe spaces, and for lack of a better term, “check people,” when they use exclusive or hurtful language.

On college campuses, transgender related topics are becoming a big deal. 

College is a time that students find themselves. They begin to identify differently. They experiment. They learn about identity formation, and intersectionality. As students become comfortable identifying in certain ways, they begin to notice amenities and resources that are lacking. 

An area of inconvenience that transgender students tackle is housing. A student might appear to be stereotypically male, but identifies as female. Housing offices will assume said person is male, and force him to live with either other men, or in a single. This can be frustrating, annoying, and daunting. 

Many schools across the country have implemented gender neutral housing. It’s typically reserved for upper-class students in apartment and townhouse style living accommodations, but it’s a start. It allows students, both male and female, to live with one another. 

Some schools are taking other steps such as installing gender neutral restrooms: public bathrooms that are open for anyone to use regardless of gender identity. It’s a step in the right direction, even though there is plenty of work that still needs to get done.

More recently, I had a Periscope broadcast and someone asked how to approach their transgender colleague. Their colleague had recently come out as transgender and was transitioning from female to male. The curious viewer seemed very sincere. He was genuinely wondering what is appropriate to say when referring to the person’s gender.

The answer is easy. You should call the person what they prefer to be called. Ask them. The viewer’s colleague had told them he wished to use male pronouns such as he/him. If the friend has listened to and understood their colleague’s wishes, then accept their request. 

You don’t have to be an expert on transgender related issues to do or say the right thing. People that identify as transgender are used to answering questions, and letting others know how they want to be identified. Respect them. Respect their space. And don’t ask intrusive questions. It’s a learning experience for everyone. Reading this blog shows that you are open to learning and embracing differences, and that’s all that we ask.



Knowing how to refer to someone is easy. The acceptance throughout a campus or an organization may not be as easy. It sucks but it is the truth. Change is always met with resistance. Change may also be slow, but it happens with simple things, such as accepting a person’s request to use particular pronouns when referring to them. Doing this is respecting someone else’s identity, whether you “understand it,” or not. 





Thank you to Dennis Velez for co-authoring this piece with me. Dennis is a student affairs professional at the best university in Philadelphia. He is also a board member for CMB Professional Development Agency.

Sunday, July 17, 2016

5 Hacks to Prepare for Your Promotion

Guess what everyone?!

I just got a promotion! Wooooo hoooooo! 

I went from associate to associate director of human resources and administration. It has a nice ring to it, doesn't it?

Even though I knew I deserved the promotion, I was still really surprised when my supervisor gave me the news. The news came at a time when I was proud of a huge project that recently concluded. Work was good, and it was also really, really, really busy!

They promoted me and now trusted me to oversee an entire department. Whoa, this promotion is A LOT of work. Over the past couple weeks, I've spent less time at my desk because I'm always in meetings. I've let a couple things slip, which I rarely do. I was not prepared for what would come with this promotion!

I was so focused on a title and higher salary that I forgot how much additional time and effort a higher position would require of me. I'm definitely ready for the next step, but in hindsight, I wish I would have prepared better (but I'm not sorry for getting promoted six months earlier than anticipated. Owww, go me!). If you're stepping into a new role or preparing for a promotion, use these five hacks to stay on track and to be prepared for your next move. 




1. Have Systems and Organize Them
There are parts of my job that are so routine, that I can almost do them in my sleep. Most parts of my job require skill, thought and the little self-authored stickies on my desk. When your promoted and you have to turn over responsibilities to someone else, it's imperative that you have an organized system or procedure. Whether there is a software or spreadsheet required to complete the task, it is really important that you walk them through exactly what's expected and the desired outcome.

When you're training someone, make sure you are (and are perceived as) being open for questions and follow-up. If anything is unclear, you want your trainee to feel comfortable coming back to you, not making it up as they go along.




2. Stay Caught on Your Email
I'm HORRIBLE at this. Am I the only one that has a bad habit of reading an email and then forgetting to respond or move it to another file? Ok, maybe I am... :)

Instead of letting emails pile up, either respond or go ahead and put it in a different folder. If it's junk, just delete it. I was super behind on emails while planning the retreat. In this new position, I get scores of new email every day so I fell even more behind.

I swallowed my pride and took one Sunday afternoon to catch up on emails. It was tough for me to devote a weekend day to #worklife, but as a leader within an organization, we have to set the example. If anyone should be spending extra time at work during the big transition, it's me. I cleaned up my email and setup rules for FYI emails. When you setup a rule in Outlook, gmail or another email provide, you're telling your email to put messages that meet a certain criteria, in a particular folder. It's really help if you are cc'ed on administrative emails. Here is an article about how to create rules.





3. Know Who the Players Are
In my new position, I'm working with different parts of the business than before. It's really interesting, and I'm looking forward to learning more. Since it is all new to me, I setup meetings with key people in different departments. In the meeting, we discussed exactly what they do and how our positions interact. I want to excel in the position, and to do that, I need to learn the current systems and procedures from the people that actually implement them. 

Setting up introductions with key players is also a great way to strengthen your work relationships. Having a good rapport with people goes a long way within any organization. You can get to know colleagues with 1:1 meetings, as well as attending company social events. 





4. Have a Plan
When we dream of a promotion, rarely do we highly anticipate, spending long hours at work, or still doing grunt work. We think of the perks. I encourage you to enjoy your perks while you have them, but I also want to remind you, you're still climbing the organizational ladder. Now that you've completed one goal, what's next? What are your goals for the new position?

The answers to these questions might be really clear, such as the next title within the company. You might have to do a goal-setting exercise with your manager or yourself figure out the next steps. Take your time with the process but make sure you have a plan. 





5. Don't Forget Time Management
The final point hack is the most important. In your current position, you have probably mastered time management skills (duh!). In the new position, you must adjust your current methods to account for new responsibilities, meetings and time commitments. 

I've talked about scheduling blocking quite a bit on Periscope. I like using that for my work calendar, and since taking on the new responsibilities, I've had to incorporate new time-sensitive commitments. I'm also challenged to actually follow my schedule. While building relationships and taking on new responsibilities, it can be hard to fit everything into the work day, but you have to figure out a way. You have to effectively manage your time so you can maintain a healthy work-life balance. 


If you're looking for more information about leadership, time management and generally being a boss at work, check out our CMB Mentor program. We have webinars and videos about time management, work life balance, motivation at work and more. Access to the program is free when you sign-up here. 



CMB Professional Development Agency is a 501(c)3 nonprofit organization. For more information about CMB, visit our website at www.thecolormeb.com.


Tuesday, May 10, 2016

The Networking Secret Every Millennial Should Know about Their Mentor

Yesssss!!! 2016 has been a year of women running the world. Ask Beyonce. Ask Hilary. Ask Taraji. Tell yourself and embrace it! It is our time ladies and it feels great.

You may have even found yourself finding a mentor  in your field. Yay! Awesome! Go, you!

Having a mentor can be an amazing professional development resource. For us millennials, mentors are awesome because they can show us the ropes in our professional industry and (high-key) check us on the personal faux pas newbies can make in the workplace. They share this wisdom in love and compassion too. But before you and your mentor reach this point, you have to get through that first, possibly super awkward, introductory meeting.

During my first meeting with my mentor, I spent the first few minutes trying to "figure her out." I knew she was "down," but you never know how open or comfortable a professional colleague will be in a non-work setting. Part of my anxiety came from my own insecurities and wanting to come across as a mature, professional, well-put-together (what does that even mean? I'm not.) career woman. But the other part was me being intimidated, sitting down with a successful corporate attorney. 

I wish someone would have told me, "Courtney, it's not that serious." A mentor-mentee relationship is a positive, empowering and motivating relationship. Once you get over the initial nerves of meeting a new person, you'll quickly find that your mentor is bomb.com, willing to help you and share wisdom, AND she's probably a really cool chick! Here are three tips to help you with that first meeting -

1. Choose Your Mentor Carefully
There are dozens of ways to find a mentor. I was lucky enough to connect with a young African American woman attorney while working at a law firm. You can connect with mentors through your work, community organizations, sororities, nonprofit organizations and programs such as CMB Mentor. 




When selecting a mentor, you should make sure that person will be able to meet the expectations you have for that relationship. In other words, what do you want from a mentor? A listening ear, advice on your career, sisterly guidance? Find a mentor that is willing to help with your needs. You should also be careful when selecting a mentor because some people may expect payment for mentorship. Be very clear about what you're looking for and go for it. Online communities such as CMB Mentor are a great place to start to meet like-minded career women.



2. Be Yourself
When you sit down with your mentor or meet virtually, remember to be yourself. You may be nervous to meet your mentor, but your mentor is also thinking about making a great relationship with you. Your mentor may be just as nervous about impressing you and making that genuine connection. You can set the tone by being yourself and having your normal, cool, and "woke" conversation.



In a time where everyone is on Snapchat, some are always flexing on Instagram and everybody and their mama has a Facebook, we all appreciate genuine human interaction. In a mentor-mentee relationship, we are looking to connect with another person that is interested in our career and professional aspirations. Be yourself when you meet your mentor and let your awesome personality shine. Your mentor will be more open to connecting with you and you'll make honesty and transparency a foundation of your new relationship.

3. Plan an Activity
Plan some epic ish for your first meet-up! Even if it's online, plan to have a delicious dinner prepared while you meet. If you're lucky enough to find a mentor in your city, invite them to a poetry event you've wanted to try or a cool cafe you want to check out. Because you took the time to choose a really cool and like-minded mentor, they will enjoy the activity you choose. Also, planning the activity shows initiative and a commitment to seeing your relationship succeed. Your mentor will appreciate it, and you'll definitely have a good time because you chose the activity!




I did a Periscope about breaking the ice with your mentor when we first started CMB Mentor. Sign-up for CMB Mentor and you can get access to the full video, access to our monthly Blab meet-ups and our exclusive Facebook group for career and college women leaders! Click here for more information!

xoxo,
Courtney
Click here to join CMB Mentor!


Sunday, April 17, 2016

Sparkly Metals Made My Work Outfit Fun & Amazing!


What's up everyone!


I am super excited to check-in and talk about some #WERKFashion!

As you know, being present and being true to myself is a high priority for me in 2016. Hustlapreneur life can get crazy busy, and it's easy to get caught up in the busy-ness of everyday life, and forget to relish your accomplishments and success. I'm all about celebrating me and you in 2016! 

I'm also working on getting to know myself and sharing my authentic self with others. Fashion is a huge part of my everyday life. From me stressing over what to wear each morning, to falling asleep online shopping, I spend a lot of time thinking about what to wear. As a curvy, millennial, woman of color, working in corporate america, I'm conscious of how I represent myself and my community in the workplace. I want to have that reputation of being a compassionate, business-savvy, impeccably-dressed power woman at work. 

I usually get my fashion faves at TJ Maxx, Old Navy and H&M. Their clothes are good quality, affordable and really cute (don't go in there on pay day and mess up your life!). 

This past week, I knew it was going to be cray at work; so I made sure my business casual clothes were clean and ready to wear (yea, I did about 5 load of laundry on Sunday). One day, I wore a fashion tee from TJ Maxx, black skinny jeans, suede booties and a navy blue blazer. I wanted to dress it up, so I brought out my brand new Stella Dot accessories. Small disclaimer - I'm still mastering the full body shot so you get an up close and personal view my accessories. 



I love me some big, shiny jewelry (sue me). I'm in love with this necklace that looks great with a basic tee, from SD. I'm also wearing my new studs from S&D. The studs are awesome because they're classic. They go with so many different looks. Plus, it's just enough sparkle to make it pop.

I can't wait to share more #WERKfashion with you! I'd love to see yours too! Share your outfits on instagram and tag @thecolormeb and #WERKfashion. 

Here's some more #WERKfashion for you on our YouTube channel. Watch fashion designer and entrepreneur, Ari Takata-Vasquez tell us about transitioning from daytime to nighttime wear. Sign-up for our mailing list here and get connected with other fashionistas and hustlapreneurs.



Sunday, April 3, 2016

Time to Embrace All Your Magic + Start Flourishing, Sis!


Join me for this free webinar on Thursday, April 7 at 7:30pm EST!

"Hustlapreneur's Guide to Career Success" will help you assess the first part of 2016 and create actionable goals for the remainder of the year. More specifically, we will:

1. Do a quick assessment of Q1 and all its amazingness!

2. Create SMARTER goals for Q2.

3. Of course, ki-ki about some of my plunders in Q1 to learn from them + more! 

I'm also going to include a worksheet to use as we go through the session. This webinar is part of CMB Mentor. Click here to learn more about the program.

Of course, if you want some #womenpower inspiration before that, you can sign-up here and get access to #SheLeads2016 E-Conference sessions. 



Saturday, February 27, 2016

#SheLeads: Use Linkedin like a Boss! by Devay Campbell

Use LinkedIn like a Boss!

If you are like me, you probably thought all social media sites were created equal. Wrong! LinkedIn is one of the most powerful platforms for professionals out there. Now, I am not saying to ditch the other social media outlets, but to be a boss and make boss career moves, you MUST be on LinkedIn, period.
Now that we have established that LinkedIn is where you want to be, let’s do it.  If you already have a LinkedIn account, kudos! If not, sign up immediately.

Get in the Game

To begin, study the profiles of other top professionals, especially those in your current or desired industry. Review their headings/headlines; find out which groups they have joined and consider the keywords they have chosen for their profiles. But while you are doing all of this studying, remember that you must get in the game at some point and move from spectator to participant.

Start requesting recommendations
Wouldn’t it be convenient to leave your bulky recommendation folder at home? Now you can!  LinkedIn allows you to request electronic recommendations that are available for immediate review within your profile. Believe me, recruiters and hiring managers will definitely check out this section. If you are shy about asking for recommendations, try offering a few recommendations first. Then ask each person to reciprocate.

Start connecting with others.
Linking up with others will expand your network, increase opportunities, and allow you to build relationships. These relationships will take you so much further than your skills and qualifications ever could.

If you are having trouble getting linked in to other people, find out if someone you know can introduce you. Remember, even your “bestie” knows or has access to someone you don’t know, so keep this avenue open.
As with any social media outlet, use reasonable judgment when connecting with others. In the meantime, have fun with it and watch your network grow into relationships that will serve you well.


Position Yourself to be Seen

Now that you are in the game, it is time to improve your visibility and show people how awesome you are and what you know. This self-promotion is key if you are seeking employment or advancement in your current career.

Creating and responding to industry-related posts are game changing activities that should be part of your strategy to get noticed. My LinkedIn connections almost tripled once I began creating new posts and responding to what others posted.  So did my requests for employment. Since this is all a part of your strategy, you should carefully plan what to say, keep up with what is going on in the industry, and keep your profile in tip top shape.

Keep in mind that the photo you choose, the header/headline under your profile, and your name are all that is visible when you turn up in a LinkedIn search.  These should grab the searcher’s attention and leave him or her wanting to read more.

Play where the bosses play
Joining LinkedIn groups allows you to interact with like-minded professionals or key players in your industry. It will also give you the opportunity to “absorb” from senior level professionals and stay abreast of current trends. If you didn’t know, recruiters and hiring managers hang out in these groups to find top talent.

Invite others to your playground
Be sure to list your LinkedIn url  on your other social media profiles. It is quite common to visit a Twitter or Facebook page and be invited to connect with that person via LinkedIn. Cross-promoting your LinkedIn page to gain more connections will grow your connections quickly.

Tighten up on your follow-up
Practice following up when:
  •          Someone reviews your profile.
  •          Someone asks you to connect.
  •          After your invitation is accepted.

Begin the relationship-building process immediately. Make a comment on that person’s profile or point out some of your common interests. People often remember the person they share conversations with.

Boss Bonus

Change your LinkedIn url to something that can be remembered and that represents who you are or who you want to be. Here’s an example:

Easy to remember:                           www.linkedin.com/in/SallySmithCPA
Almost impossible to remember:    www.linkedin.com/in/1576793

See what I mean? After all, you are more than a number; you are a boss!
I would love to hear about your success. You can find me on LinkedIn at https://www.linkedin.com/in/devaycampbellcareercoach




A few of our CMB Mentors shared their wisdom and experiences during the #SheLeads2016 virtual conference. Our facilitators shared tips on networking, taking on leadership roles at work, self-care and more! Sign-up here and get access to some of these fantastic workshops!

Wednesday, February 24, 2016

#SheLeads Blog Post - “Your Coworkers Have Shoes Older Than Your Career as a Manager”

"I have shoes older than you!" 

Girl, if I had a nickel for every time I heard a coworker say this very statement to me I wouldn't be rich but I'd be cruising around in a 2016 BMW fully loaded right now. At work, I'm constantly reminded that I'm a member of the millennial gang. I get it, I'm young; but myself, and other millennials are much more than a group of people defined by their age. 

It can be particularly hard for millennials in a management position to be taken seriously. Older coworkers may think you haven't been around the block long enough to know how to do your job let alone manage a team or project. We not only can perform well in our roles but we offer other things such as fresh ideas and new perspectives, which could ultimately help to grow the company. Truth is, we got this!

There is no way around being judged for your age because you can't control the judgment of others but what you can do is change the perception your coworkers may have about you. No need to yell across the office, "Hey everyone, stop thinking I don't know what I'm doing because I'm young!"  Actions speak louder than words and I’ve found a couple tactics to help your coworkers see past your age.

1.    Be Confident




The worst thing you can do is hang out in the background and not speak up when it’s your turn. Take your seat in the boardroom with your young professional mug in hand and share those great ideas, give suggestions and say it like you mean it. You have to make sure you are not only seen but also heard.

2.    It’s Not About You


If you are in a position where you manage other employees remember that it is not about you.  Employee management is not about the fame and glory of your position.  Being a manager means doing everything in your power to make sure your team performs well.  Remove their barriers, earn their trust and show you appreciate them.  If you manage employees older than you they will respect the fact that you are on their side.  A happy team that achieves their goals looks good for you and looks good for the growth of the company.

3.    Give 100%


Show everyone at the workplace that you are an excellent asset to the team by giving it your all.  Cross your, ‘T’s,” and dot your, ‘I’s.’  When you give 100% success will follow.  You’ll prove to others you’ve earned your spot on the team and deserve to be there with the rest of the best. 

Once the office sees your quality of work, your awesome personality and the goals you continue to hit every month, your age will be one of your biggest assets.  Soon you’ll hear, “I cannot believe she’s achieved so much at such a young age.”  That right there ladies is the moment you’ve proved them wrong and literally made your place as a girl boss! 

See you at the top,
Antoinette


Antointte Minor is the founder of The Young Professionalist. This blog is part of the #SheLead2016 virtual conference.


#SheLeads2016 virtual conference also includes workshops facilitated by amazing millennial women. Our facilitators shared tips on networking, taking on leadership roles at work, self-care and more! Sign-up here and get access to some of these fantastic workshops!

Monday, January 25, 2016

I'm the CEO of my Destiny!

I am a proud member of a black greek organization. While taking the steps to join my organization, like others that have completed the journey, I learned a poem that changed my life. I love every line of the poem but one line ignites my core every time.

"I am the master of my fate. I am the captain of my soul."

That is deep, y'all. In the context of my journey to joining my illustrious sisterhood, this line means no one but YOU can stop you from achieving your goals. It means you are in control of your life, decisions and strength. 

In my the context of my life, almost 7 years later, what does it mean?

As a young professional woman trying to make it in corporate america, in NYC, it's easy to feel like I am not in control. Other people decide my salary, how much my rent is, if my subway train will work - and those outcomes have larger implications in my life. 

My salary can dictate my quality of life. If rent is $2000/month for a one-bedroom, that has huge implications (because I am NOT paying that much for a space I do NOT own). If my subway is not working, forget it. I'm mad and not going anywhere. Like this morning, we got over 20 inches of snow in NYC this weekend and my trains were a HOT MESS.

Then I remembered, "I am the master of my fate. I am the captain of my soul." I remembered my goal for 2016 to be more present. I remembered, I cannot control the subways. I cannot control how my supervisor will treat me. However, I CAN control my response.


This is how I'm stepping into this week. I have a positive attitude ready to deal with the negativity that others may throw my way. Your joy and strength should not waiver because of your haters. They're still going to hate so might as well continue to SHINE!

In 2015, I made the decision to focus on positive things in my life. In 2016, I am taking the time to appreciate those things every day and make my life the happiest it can be. My happiness and joy has manifested into success at work and with my nonprofit organization. We're rolling out two brand new programs and I've already received sooooooo much positive response. 

Email hello@thecolormeb.com to nominate an honoree!

#SheLeads, Leadership + Empowerment Conference
The positive impact is a reflection of my peers and other millennial women embracing my genuine passion for helping women be their best selves at work. 

Are you walking and talking in your truth? 

Are you letting go of fear and insecurity and embracing your true passion? 

Do it! Don't be scared, we can do it together! Sign-up for our mailing list so I can check on your progress and you can hold me to my goals!

xoxo,
Courtney
@TheColorMeB 


Monday, October 26, 2015

3 Things to STOP on Job Interviews

There are so many jobs available right now! I see scores of postings added to job boards every day. If you're thinking about leaving a job or if you're a recent grad that has not found work yet, continue searching because there are positions for you! If you're at the interviewing phase, congrats! Now it's time to let your amazing, confident, hard-working personality shine fiercely. We talked about interview tips a few weeks back on "Krystal & Courtney's Career Chat." You can watch it here. You can also download "10 Really Hard Interview Questions Answered" when you join our mailing list!

http://thecolormeb.us11.list-manage1.com/subscribe?u=ad86d81f7e4b6ba6193757ea8&id=d818dffa88
www.thecolormeb.com
 

I want to elaborate on a topic we discussed on a couple weeks back. These no-no's apply to everyone, but I had millennial women of color in mind when I crafted it. Read these tips and make sure you're going into job interviews with your mind on getting that offer!

1. Stop coming unprepared Friends, it is 2015 and recruiters expect a lot more from you than the ability to talk about your qualifications. You have access to the job description, the company website, employee blogs, and the company's social media stream. In addition to your own qualifications be prepared to discuss
  • why you specifically want to work at that company
  • how you see yourself growing in the position, at that company. Are you looking for a promotion in 2 years? Are you trying to leave in a year? Be able to articulate a plan for your future at the company because these are things recruiters want to know
  • how you're a great team player. You should have examples of how you work well with a multitude of people. You should also have examples of how you overcome conflict and obstacles with your team. We had great conversation about this on the periscope broadcast.

2. Don't apologize for your confidence and stop complaining about your haters

Job interviews are the time to "toot your own horn." You have to market yourself in a way that the company see value in hiring you. Don't apologize for your confidence or belittle your achievements because it shows lack of confidence. You're awesome! If you don't think so, email me and we'll make a list together! It's ok if you're a recent grad and most of your experience is in student leadership. It's just as impactful and amazing. Proudly share those experiences. As you're sharing the positive, you might remember some of the less positive moments of your work experiences. You might have had a crappy boss or a really negative experience. Be careful not to get too much in the details of that experience. Instead, focus on how you persevered and displayed tenacity.
Don't apologize, own your fabulousness and rock that interview!

3. Stop being too relaxed - #sorrynotsorry I love being a millennial. I love being part of a generation that ignored society's tendency to function in "black and white." We like to live in "the grey." When it comes to interviews, specifically in corporate america or a professional organization, dress code is clear. You should dress for the job you want. I always go in with collar, more than likely a blazer. I also wear minimal jewelry and will have my hair pulled back. I'm not saying you have to dress like me, but I strongly recommend you leave casual clothing at home and bring professional attire to the interview. Research the company ahead of time and figure out what their culture is. You don't have to spend an arm and a leg either. H&M has great separates to mix and match. Ideel.com is also a great site for affordable, super cute and professional attire. 

If you enjoy this blog post, sign-up for our mailing list to receive all the latest and instant access to our products and services!

xoxo,
Courtney
www.thecolormeb.com

Tuesday, September 15, 2015

Confidence at Work: 8 things NOT to say

As bold and fierce as we are, we sometimes have the tendency to unwittingly undermine our own confidence. This comes out in the way we speak - little subtle phrases that we use unwittingly signal to our audience that we lack confidence. Here are 8 things NOT to say if you want to sound more confident and assertive at work: 



1. DON'T: end a sentence with "...if that makes sense"
WHY NOT? Underlying this statement is a hint to your audience that you don't really know what you are talking about. The implication is "I know I'm being unclear so you probably don't understand what I am saying."
INSTEAD:  Be very purposeful and clear in your statements. If someone needs clarification, let them be the one to ask. Or you can say, "let me know if you need further clarification?" 

2. DON'T: use the word "JUST"
...as in "I just wanted to know if you reviewed that document yet" or "just wondering if you could meet with me today" 
WHY NOT? The word "just" is a permission word. Using it makes you sound apologetic (and weak) when you don't have a reason to be. 
INSTEAD: Eliminate the "J word" altogether. "Please let me know if you are able to meet with me today" makes you look way more confident and assertive. 

3.  DON'T: say "I'm not good at..." or "I suck at that"
WHY NOT? As women, there are already so many messages out there about why we are not as good. Don't feed into that. 
INSTEAD: Draw attention to your strengths. If you actually do suck at something, say "I don't have experience in that," and then highlight your ability to learn it or desire to improve. 

4. DON'T: say "This may be wrong , but..."
WHY NOT? You already lost credibility for anything that comes out of your mouth after this phrase. Again, you are highlighting your lack of confidence.
INSTEAD: Of course, it would be best to fact-check before engaging in conversations. But sometimes you're in a situation where that isn't possible. Try to only speak on things you are confident about. If you have a hint of uncertainty, you can say "I'll make sure to double check this, but..."

5. DON'T: Use Excuses
WHY NOT? Excuses are the tools of the incompetent. And you are not incompetent.
INSTEAD: Try to avoid having to come up with an excuse altogether. If you find yourself needing to explain something, be firm and offer alternative solutions.

6. DON'T: Be Silent
WHY NOT? This is passive communication. Even though you said nothing, your audience might perceive that you don't have an opinion or you are not confident that your voice matters.
INSTEAD: Speak up! One caveat here: sometimes less is more. But you definitely don't want to be silent. Your thoughts and input are important. 

7. DON'T: use "umm", "uh" or "like"
WHY NOT? This is a tough one. We are all, uhh, guilty of, like, using these words. It makes your speech less smooth and less clear.
INSTEAD: Practice not using these words, even in casual conversations. Speak more slowly. It's OKAY to take a minute to think before you respond, so take your time and make sure your statements flow well.

8. DON'T: Avoid eye contact (I know this isn't a phrase but it is nonverbal communication)
WHY NOT: Eye contact is one of the most important, yet underestimated, communication tools. 
INSTEAD: Hold your head up and look your audience in the eye. But don't be weird about it. One trick I've learned is to look at the middle of their forehead.



By Christyl Wilson
Guest Contributor


Christyl is a currently pursuing a PhD in developmental psychology at Georgia State University. She is also a program manager at www.cinnamongirl.org.


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